FAQs - Outlet Store

Need help? We got you covered!

Outlet Store Questions:

support@theunicornoutlet.com

Hours:

Eastern (US) Time Zone

Monday - Friday: 9:00 am to 7:00 pm

Saturday: 9:00 am to 7:00 pm

Sunday: 10:00 am to 7:00 pm

Shipping -----

----All orders $49.99 and less will have flat shipping rate of $4.95

----All orders over $50 will receive free shipping worldwide.

Shipping Time -----

----To keep our costs low, we utilize several suppliers and shipping

methods to ensure highest quality, fastest times, and satisfaction amongst our

customers. Please see below for an explanation of our average shipping times:

---The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
We utilize suppliers worldwide to include Singapore, Malaysia, China, United Kingdom, Canada, and the United States to bring our customers the best selection and quality. We are thankful and grateful for your understanding!

Payment ----

----We accept PayPal and Every Major Credit Card, including Apple Pay!

Shipping Policy, Refund Policy, Privacy Policy, and Terms of Service can be

found at the bottom of our page. Check them out.